Client Testimonials

One of TSP Engineering’s priorities is to support the local community and economy, so when the decision was made to outsource payroll it was important that this would be with a local business. We realised the outsourcing was a huge undertaking which brought some uncertainty. It needed to be a seamless transition with no negative impact on our employees and our first thought was how many parallel runs would it take before we had it right. Through our meetings with Armstrong Watson’s payroll team any apprehensions we had soon disappeared. Their professionalism, knowledge and continual engagement throughout the set up period provided the reassurance we were looking for, so much so that we went live with no parallel run and not a single error. I look forward to the continuing relationship with the payroll team which now feels like an extension of our team.

Having been with a Big 4 audit firm for many years, we anticipated a drawn out audit handover in the first year as we transitioned to a new audit firm. However, Armstrong Watson (AW) have been great throughout the transition period by being clear on what we needed to do to manage the audit process. That way, the audit met our needs but with AW also being on time and transparent with what they deliver through the audit, it provided access to some new ideas and opportunities that we hadn’t considered before.

Following conversion to LLP/ABS and putting in place succession plans we felt it was important that we partner with accountants with deep knowledge and experience of the legal sector to support our future strategy. We found this in abundance at Armstrong Watson and following a delightfully smooth transition we are already benefitting from a wide range of their services. Andy Poole and the AW teams provide proactive advice, are easy to work with and we would recommend them without hesitation.

Goodwin Development Trust outsourced payroll to Armstrong Watson around 2 years ago and have been very impressed with the service we receive from them as our payroll suppliers. We have a dedicated professional who ensures that our payroll is implemented smoothly. Checks are undertaken and our adviser regularly emails throughout the payroll period to establish that all changes are correct leading to a very accurate payroll system. We are so impressed with our current adviser that we emailed her manager to tell them and as a result, our adviser was successful in obtaining Employee of the Month earlier this year

When a review of the working agreement was required, Armstrong Watson provided us with assurance that all payroll checks would be undertaken in accordance with our policies and procedures. Our dedicated adviser was changed to suit the needs of our business and this was done seamlessly with an excellent handover between colleagues.

An all round excellent service that we would highly recommend